Extremely severe cyclonic storm hit Odisha this morning, leading to heaving rain and thunderstorm in most regions of the state. Many companies, OMCs, government and railways are working together for evacuation and saving lives in stressed regions of Odisha, Kolkata and Andhra Pradesh. Many trains have already been cancelled. Not only that, the Directorate General of Civil Aviation (DGCA) have cancelled all flights operating to or from Biju Patnaik International Airport, Bhubaneswar for at least midnight of May 03. Apart from this, flights operating from Netaji Subhas Chandra Bose International Airport in Kolkata have been cancelled between 9.30 pm on May 03 to 6.00 pm next day. Following which, airliners like SpiceJet, Indigo, Air India, GoAir and Vistara have been directing passengers about their cancelled flights via Twitter accounts. Some are even offering full waiver on cancellation charges. It needs to be noted that, airlines reserve the right to cancel their flights. This comes due to various reasons such as severe weather conditions, shortage of flights, cash crunch and lessor crews. Here’s how you can cancel or change your flight tickets:

Air India:

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The national carrier has cancelled or rescheduled its operations of May 04, 2019 from Kolkata and other eastern region stations, due to severe cyclonic storm Fani. Applicable penalties of reissuance, date of change, no show, cancellation and refund charges are waived off on all tickets for travel to and from Kolkata from May 03 til May 05, 2019. 

Here’s the list of the flights cancelled and rescheduled. 

http://www.airvistara.com  or SMS UK<flight no> to 9289228888. Thank you.”

Vistara has also waived change, cancel and no-show fees for all customers. Additionally, the airline will also accommodate  who are stuck on alternate flights basis availability for no additional fares once the airport re-opens. 

Cancellation and change only can be done within 24 hours of booking. (For instance, for bookings made on Monday, you will be able to cancel/change the same without any fee till Tuesday midnight).

Bookings must be made at least 7 days in advance.

Cancellation and change can only be done by calling the Vistara Customer Service Center on +91 9289228888. Refund of fares will be done accordingly. 

The cyclone was formed on the Bay of Bengal. The storm is expected to sustain maximum wind of speed 170-180 Kmph gusting to 200 Kmph.