CBIC launches e-office application under Modi Government’s Mission Mode Project; app ensures work without contact

In its bid to leverage technology for a ‘Faceless, Contactless and Paperless’ indirect tax administration, Central Board of Indirect Taxes and Customs (CBIC) has launched an e-Office application in over 500 CGST and Customs offices across India, a government release said.

The application will be crucial at a time when the COVID-19 pandemic has been on the rise ensuring that e-Office would help avoid contact with physical files, thereby preventing possible transmission of any virus.

The e-Office is a Mission Mode Project (MMP) under the National e-Governance of India.

Over 50,000 officers and staff will use this application making CBIC one of the largest Government departments to automate its internal office procedures, the release claimed.

The e-Office application was launched remotely in the presence of over 800 senior officers of CBIC by Chairman Ajit Kumar, the release said.

The launch of e-Office marks a fundamental change in internal office procedures which is so far based on manual handling of files and paper movement the release said.

The indirect tax body expects e-Office to complement its many other IT led reforms which were directly aimed at enhancing the ease of doing business for the trade and industry.

The e-Office application is developed by the NIC and is supported by the Department of Administrative Reforms and Public Grievances (DARPG), the release said. E-Office aims to improve governance by automating the internal processes of handling files and taking decisions within Government, it further said.

The e-Office application’s main module, eFile, enables on-line file related work, starting from receiving and marking dak, operating a file, preparing a draft letter, its approval/signature and dispatch of the signed letter.

See Zee Business Live TV Streaming Below:

The use of e-Office by the rank and file of the CGST and Customs officers in their day to day work would lead to speedier decision making, transparency, accountability, and positive impact on the environment by cutting down the use of paper and printing, the release said.