Charges for issuing boarding passes is not tariff, Government says; issues advisory asking airlines not to charge

Government has issued an advisory to airlines companies operating in India to not charge any additional amount for issuing boarding passes at the airport check-in counters. In the advisory issued on Thursday, the Ministry of Civil Aviation said that charging for boarding passes does not come under the purview of “tariffs” as per the rules prescribed under Rule 135 of Aircraft Rules, 1937.

“It has come to the notice of the Ministry of Civil Aviation that airlines are charging additional amount for issuing boarding passes from the passengers seeking check-in counters. Such additional amount is not in accordance with the instructions given in the aforesaid order or as per the extant provisions of Aircraft Rules, 1937,” the advisory said.

Union Minister for Aviation Jyotiraditya Sciandia also tweeted from his official Twitter handle informing about the move.

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It is a practice by airlines to charge passengers boarding flights an amount between Rs 200-300.

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Airlines have been charging for issuing boarding passes saying that it was a service being given to the passengers who could not do web check-ins. As a result, they had to deploy a person specifically for this.

The advisory has been issued after the ministry received complaints from passengers about the practice by the airlines.