Trai chief asks telcos to improve service quality, report call drop data at state level too
Trai will monitor call drop data at the state level too, immediately. At present, the data is collected LSA (licensed service area)-wise and averaged quarterly.
Telecom regulator Trai has asked telcos to report call drop and service quality data at state level, as the regulator instructed operators to immediately improve quality of service and connectivity across the country.
Trai chief P D Vaghela met representatives of telecom companies, including Reliance Jio, Bharti Airtel and Vodafone Idea, on Friday to review service quality, and asked operators to take necessary steps to reduce call drops.
The Telecom Regulatory Authority of India (Trai) has made it clear to operators that it will tighten service quality benchmarks, for which a consultation process will be initiated. Vaghela told reporters that Trai will make the service quality standards more stringent.
To start with, Trai will monitor call drop data at the state level too, immediately. At present, the data is collected LSA (licensed service area)-wise and averaged quarterly. This makes it difficult to pin-point problems, and patchy networks in smaller states.
The reporting of data at state level, and at some point perhaps, district level too, is bound to improve service quality.
Get Latest Business News, Stock Market Updates and Videos; Check your tax outgo through Income Tax Calculator and save money through our Personal Finance coverage. Check Business Breaking News Live on Zee Business Twitter and Facebook. Subscribe on YouTube.
RECOMMENDED STORIES
Retirement Planning: SIP+SWP combination; Rs 15,000 monthly SIP for 25 years and then Rs 1,52,000 monthly income for 30 years
Retirement Calculator: 40 years of age, Rs 50,000 monthly expenses; what should be retirement corpus and monthly investment
SBI 444-day FD vs Union Bank of India 333-day FD: Know maturity amount on Rs 4 lakh and Rs 8 lakh investments for general and senior citizens
EPF vs SIP vs PPF Calculator: Rs 12,000 monthly investment for 30 years; which can create highest retirement corpus
Home loan EMI vs Mutual Fund SIP Calculator: Rs 70 lakh home loan EMI for 20 years or SIP equal to EMI for 10 years; which can be easier route to buy home; know maths
09:59 PM IST