Go First ticket cancellation: How to get tickets refunded? Airline launches 'Ease My Claims' portal to refund cancelled flight tickets — check process
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Go First Ticket Cancellation Refund Process: Cash-strapped airline Go First has created a portal where ticket-holders who had booked to travel on cancelled flights can claim refunds. The airline has cancelled its flights from May 3 onwards. And ticket-holders who had booked to travel on the grounded airline can go to its "Ease My Claims" portal, and file for a refund.
Go First Flights cancelled: How to get ticket refund?
1) Ticket holders must log onto — gofirstclaims.in/claims
Go First Flights cancelled: How to file for refund?
Go First Flights cancelled: How to create user account?
2. Provide following details
a) First Name
b) Last Name
c) E-mail ID
d) Mobile number.
e) User ID
f) Password
g) Confirm Password
h) Select Company name (Go First Airlines)
i) Select the Form relevant for you (Form B, C…)
j) You may fill more forms of different types (Form E, D…) with the same user ID if required
k) Accept the privacy policy, terms and conditions
l) Click on sign-up button.
Go First Flights cancelled: How to fill claim forms
1. Some information in forms are prefilled – Your Name, E-mail ID, etc.
2. Some information marked with * in the end are mandatory; ensure that you provided these required information.
3. Upload at least one supporting document that substantiate your claim. Only PDF documents are supported that should not exceed 500 KB size each document (maximum 15 documents at a time). Compress your PDF if required. If you are required to upload more than 15 documents, you shall need to save the claim in the draft status first.
4. You must print the form and check the details. Sign this printed form, scan it and save it in pdf format.
5. The duly signed copy of the form pdf file (printed out of claims management system) needs to be uploaded to the claims management solution.
6. You may save the claim in draft status (upload at least one document and form PDF), edit that again later. Ensure that you save your form in draft frequently to avoid any webpage time out issue. You may attach unsigned copy of form PDF while saving to draft, you can later take the print of form PDF, sign it and replace the unsigned form with signed form.
7. Non submission of signed copy of filled claim form may invalidate your claim when you submit your claim finally.
8. When you submit it, the status of the claim shall turn to submitted.
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