Civil Aviation Ministry urges users to update DigiYatra app – here’s how it helps for smooth entry at airports

DigiYatra App Update: Civil Aviation Ministry on Friday asked users to update the DigiYatra app to address app cache issues.

The ministry's clarifications came a day after fintech firm BharatPe's co-founder Ashneer Grover tweeted that DigiYatra "won't work after new update".

In a series of tweets, the ministry said the shared boarding pass QR code is available on the home screen of the app, so that passengers can easily scan it at the airport entry gate. Passengers can also go to the device folder, search and open the airline issued boarding pass PDF.

Also Read: DigiYatra App: Check airports list and how to use it for hassle-free check-ins

"Android users are requested to update to version 2.0.1 which takes care of the app cache issues. Apple iOS App users, are also requested update to version 2.0.2 which is now available on the App Store.

"Once you scan/ upload the boarding pass, a pop up window allows you to directly share the boarding pass to the Airport," it said.

Also Watch: Digi Yatra App: Paperless entry at Delhi, Bengaluru, Varanasi airports. Know process and benefits

In another tweet, the ministry also appreciated the feedback given by Grover, saying it only helps to make the app work better for travellers.

"Hey DigiYatra users ! The app won't work after new update. (You won't be able to share the uploaded boarding pass). Reinstall, re-register and then upload your boarding before going to the airport. Save yourself last minute inconvenience," Grover had tweeted on Thursday and also tagged the ministry as well as Civil Aviation Minister Jyotiraditya Scindia.

DigiYatra allows paperless entry for passengers at airports and the passenger data is automatically processed based on a facial recognition system at various checkpoints, including at security check areas. It has been rolled at various airports.

Also Read: DigiYatra app launched at Delhi's IGI Airport: Here’s how it will make check-in process easier

What is DigiYatra?

DigiYatra uses facial recognition technology to simplify the terminal entry and security clearance at the airport. It is a decentralised mobile-based ID storage platform where you can digitally save your ID and travel documents.

How to use the DigiYatra app:

Step 1: Install the DigiYatra app on your phone from PlayStore (Android) or App Store (iOS). Once the installation is completed, you will be asked to register using your mobile number. You can do this by entering the OTP sent to your phone.

Step 2: Once you have registered on DigiYatra, you will be asked to link your ID credentials using DigiLocker or Offline Aadhaar. If you opt for the second option, you will be asked to upload an XML file. Here, you should note that Aadhaar below five years of age will not be accepted.

Step 3: In the next step, you will be prompted to provide a selfie. So, click a picture and upload it on the app. Make sure your image is clear and has no obstructions.

Step 4: To complete the enrollment procedure, upload your boarding pass on the DigiYatra app and share it with the departure airport. Ensure your name on the flight ticket, Aadhaar, and boarding pass are the same when uploading documents.