Kotak Mahindra Bank has introduced WhatsApp Banking to help its customers receive updates or avail services via the WhatsApp messaging platform. The bank has rolled out a number that will provide all important information on Whatsapp messenger. However, the Whatsapp banking services has been rolled out by many other banks too. As Whatsapp has become highly popular messenger application in India, the banks are providing banking services at finger tips of customers. The Kotak Mahindra Bank customer can register his/her Whatsapp banking service by giving a missed call on 9718566655 from their registered mobile number. 

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The services which Kotak Bank is providing on Whatsapp are Account balance, Last 3 transactions, Statement Request, Cheque Status, Know your Customer Relationship Number (CRN), New Cheque Book Request, Nearest ATM, Nearest Branch, Credit card application status, PAN Updation, Aadhaar Number Updation, Mobile Number Updation, Email ID Updation, Activation / Deactivation of Passbook, FATCA Declaration (Compulsory for bank account opening), NACH Cancellation to cancel auto debit from your bank account, Modification of Home Branch, Deregistration of Printed Statement, Account Upgradation, Set MPIN for 811, Complete 811 Full KYC and Fund 811 Account.

How Kotak Mahindra Bank WhatsApp banking service works:

Step 1: Register yourself by giving a missed call on 9718566655 from your registered mobile number
      
Step 2: Add ‘022 6600 6022’ to your mobile contacts

Step 3: Go to WhatsApp, search for the contact and send 'help' as a message to know the list of services available

Step 4: Simply type the number against the service like '1' and follow the steps on screen.

Step 5: Also you can opt out at any stage by saying ‘Stop’. 

According to Kotak Mahindra Bank, it has chosen this channel carefully to ensure safety and security of its customers as WhatsApp messages are secured with end-to-end encryption. To know more, visit www.kotak.com/privacy for our privacy policy.