IndiGo passenger? Airline warns passengers of fraud, asks not to share confidential bank details

Domestic airline IndiGo has cautioned its passengers against alleged misuse of its brand name by certain people.  The airline in a Twitter post said that brand name ‘IndiGo’ was being used by some people to extract confidential bank details from the customers. IndiGo has urged its passengers to exercise caution and reach out to the airline for any assistance. IndiGo employees or its agents will not ask for your credit or debit card number, CVV, net banking login ID, password or any sensitive information, the airline wrote on its website. 

"Our employees and agents will never ask you to transfer funds to a personal account or to install third-party apps to view your screen," the airline cautioned. In case this happens to the passengers, they can reach out to the company directly by calling on 0124 617 3838/ 9910383838 or by writing to the airline at customer.relations@goindigo.in.

The company said that all the communications with respect to bookings with IndiGo are undertaken only through IndiGo’s official channels, including its official website - goindigo.in.  The airline said that fraudsters pretend to represent a legitimate business (a bank, or an airline, etc.) on a phone call. During the phone call, they attempt to get the customers' sensitive banking information, which are used to steal money from the customers' bank accounts.

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