Have you booked IndiGo airlines ticket for your journey? If you are looking at relaxing before taking off then you can explore the lounge services offered by the airline starting at Rs 600.

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"Enjoy your favourite drink, snack or simply sit back. Know more https://bit.ly/3iVyVxL," IndiGo tweeted on Wednesday.

 

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According to the information provided by the airline these are optional services available at an additional charge for convenience of the passengers. It can be noted that booking of the ticket can be made without opting /availing these unbundled services.

 

Here is all you need to know about the lounge services:

Services offered:

Snacks, hot food and beverages, lounge bar, free internet stations / high speed WIFI, recharging stations for laptops, mobiles and iPads at every seating point, TV and Music entertainment, newspapers/magazines, flight Information and announcement, business center facility (Printer/Copier/Workstation/Meeting facility) are the services offered.

However, it can be noted that these services vary from one lounge to another and are subject to availability.

Purchase and Redemption process:

IndiGo passengers can purchase Airport Lounge through its official website. While booking flight it can be purchased on the website's Add Ons Page. While after completing the flight booking, it can be purchased through the "Edit booking" section.

The service is available for sale up to 12 hours prior to departure for both international and domestic lounges. On completion, passenger will receive flight booking e-ticket with a separate Lounge SSR – DLNG (Special Service Request) added to it and a Lounge Access E-certificate having QR Code through e-mailer and SMS with PDF link URL.

The E-Certificate will be issued to customers on a per airport terminal and per passenger basis. Therefore, each E-Certificate shall be valid for providing access only to 1 (one) Lounge (among the option of lounges mentioned on the E-Certificate at a particular airport terminal), for 1 (one) person whose name is mentioned on such certificate.

The E-Certificate is non-cancellable, non-transferable and non-refundable, save that the lounge access fee will be refunded in case of cancellation of a flight booking.

Passenger needs to show the following at the lounge entry:

E-certificate (having QR Code) for Lounge Access

Proof of identity

Service provider will scan E-certificate – QR Code generated for booked sector to validate the authenticity of the e-certificate at the lounge entry along with a Valid ID proofs.

Cancelation and change

Changes and cancelation in isolation are not allowed. In case of flight booking cancelation, lounge e-certificate will also be canceled with an email notification to customer and price paid for lounge will automatically get refunded to the original form of payment.

In case of flight booking changes, original lounge e-certificate will be canceled with email notification and a new one will be issued with an email notification.