In the latest alert for customers, HDFC Bank has announced the decision to postpone the software upgrade that would have affected ATM/Debit Card services for a few hours. HDFC Bank said in e-mail notifications to customers: "The software upgrade activity for ATM/ Debit Card planned on 14th July, between 00:30 AM to 08:30 AM has been postponed for now. Request you to please ignore the previous communication sent by us on 11th July, 2019.
Regret inconvenience caused. Keep enjoying your Debit Card/ATM uninterrupted."

COMMERCIAL BREAK
SCROLL TO CONTINUE READING

Earlier, HDFC Bank had alerted its customers that bank ATM debit card transactions would not be possible during 00.30 am and 08.30 am on July 14th because of maintenance work. HDFC Bank had said in its message to customers, "Due to software upgrade, our ATM/ Debit Card access system will be under maintenance from 00:30 AM to 08:30 AM on 14th July 2019. We regret any inconvenience caused."

HDFC Bank regularly updates its system to provide fast and secure services to its customers. It also routinely warns customers against bank ATM frauds and advises them on the best practices they should adopt. 

HDFC Bank is the largest private sector lender in the country. Last month, HDFC Bank had revised its interest rates on deposits by up to 0.25 per cent. It now pays interest of 7.30 per cent for deposits of under Rs 2 crore for a year, according to the bank's website.

In 2018, HDFC Bank had emerged as India's most valued brand for the 5th year in a row in BrandZ India survey. The private sector lender had earned top spot after building a reputation for its sustainable livelihood initiative by introducing smaller loans worth as little as $175 that can be accessed through its bank branches.