Airlines can't charge extra to correct passenger name error, says Aviation Minister
Airlines are not allowed to charge additional amount for correcting any error in the name of a passenger while booking a ticket, Civil Aviation Minister Ashok Gajapathi Raju said today.
The minister's comments on micro blogging site Twitter came in response to a user who complained that an airline was "acting pricey" in rectifying mistake in passenger name on a booked ticket.
"For the benefit of all passengers - As per DGCA regulations, Airlines cannot charge any additional amount for correction in the name of the same person, when the person brings this to the notice of the airline after booking the ticket," he said in a tweet.
Further, the minister said it is applicable for any error in the name of a passenger while booking a ticket.
"The correction has to be made without any additional charge," he said.
The Directorate General of Civil Aviation (DGCA) is the country's regulator for civil aviation sector.
Earlier, one Twitter user tagged the minister in a tweet saying, "1 alphabet mistake while typing d middle name during booking ticket nd jet airways acting pricey to rectify it since 2 weeks..."
The user also said that such sort of errors are common, "if the traveller realises it before the start of journey nd is willing to provide required ID proof,guess rules shld be easy not to spoil the traveln experience..Not only flexible for ppl booking it via ur portal".
In response, the minister tweeted, "@jetairways Please get this sorted out as per latest DGCA regulations on the subject" and followed it up with two tweets about the norms.
Get Latest Business News, Stock Market Updates and Videos; Check your tax outgo through Income Tax Calculator and save money through our Personal Finance coverage. Check Business Breaking News Live on Zee Business Twitter and Facebook. Subscribe on YouTube.
RECOMMENDED STORIES
Power of Compounding: How many years will it take to reach Rs 3 crore corpus if your monthly SIP is Rs 4,000, Rs 5,000, or Rs 6,000
IRCTC Dividend 2024: Railway PSU announces 200% interim dividend - Check record date and other details
Power of Compounding: Salary Rs 25,000 per month; is it possible to create over Rs 2.60 crore corpus; understand it through calculations
Reduce Home Loan EMI vs Reduce Tenure: Rs 75 lakh, 25-year loan; which option can save Rs 25 lakh and 64 months and how? Know here
New Year Pick by Anil Singhvi: This smallcap stock can offer up to 75% return in long term - Check targets
PSU Oil Stocks: Here's what brokerage suggests on these 2 largecap, 1 midcap scrips - Buy, Sell or Hold?
Power of Compounding: How many years it will take to reach Rs 2 crore corpus if your monthly SIP is Rs 3,000, Rs 4,000, or Rs 5,000
08:40 AM IST