Air India SATS rolls out electric-powered executive class tarmac coach

Air India SATS Airport Services (AISATS) on Tuesday unveiled what it described as the country’s first luxury tarmac coach exclusively for first class and business class travellers at Indira Gandhi International Airport in the national capital. AISATS is a 50:50 joint venture between Air India Ltd, a Tata group entity, and gateway services and food solutions provider SATS Ltd. 

AISATS said that the transformative offering is part of its "major evolution to become a vibrant, customer-focused, and future-ready" organisation driven by innovation and sustainability, introducing three such coaches at the Delhi airport for Air India flights.

The company said it will extend the service to other airlines in the near future. 

The electric-powered luxury coaches boast premium amenities like plush seating, ample legroom and air conditioning for ultra-comfort and seamless transport between the terminal gate and the aircraft door for its elite passengers, according to AISATS.

“These luxury coaches exemplify our commitment to reimagining the premium travel experience through innovative solutions. Flying first class/business class is a privilege that is embedded in a passenger’s first class/business class seat(s) and lounge access. At AISATS, we believe this privilege should also extend to their experience when they travel from the terminal to the aircraft and vice versa," said Sanjay Gupta, Chief Executive Officer, AISATS.

"By leveraging our aviation expertise, we are transforming the luxury air travel experience, enhancing operational efficiencies and transitioning to eco-friendly operations. This is in line with our aggressive growth strategy to help fuel India’s ascendant aviation sector and cement our leadership in delivering delightful and sustainable aviation services," Gupta added. 

AISATS was formed with the vision to provide world-class airport services in ground and cargo handling that exceed customers’ expectations, in line with the government's initiative to upgrade the country's airports with world-class facilities. 

Currently employing over 14,000 staff, AISATS offers a range of end-to-end ground handling services.