Kia India launches online car exchange evaluation service

Kia India, one of the country's fastest-growing premium carmakers, has introduced the 'Exchange Your Car' service under its Certified Pre-Owned (CPO) domain. This new feature aims to simplify car exchanges for customers by providing an online self-evaluation module. This module enables customers to ascertain the suggestive price of their existing car, empowering them to make informed decisions when exchanging their vehicles.

To access this service, customers can navigate to the "Buy" section on the brand's website (www.kia.com/in) and click on 'Exchange Your Car'. By entering basic details about their vehicle, including its make, model, variant, manufacturing year, and kilometers driven, customers can receive an approximate price for their vehicle from the convenience of their home. This service is designed to expedite the initial phase of the car exchange process, allowing customers to proceed with confidence.

Commenting on the new module, Myung-sik Sohn, Chief Sales Officer at Kia India, stated, “At Kia India, customer experience is at the heart of everything we do. Our new feature simplifies the car exchange process, enhancing convenience and strengthening our connection with customers. This innovation not only expands our market reach but also builds trusted relationships with potential buyers. We're committed to continually improving our services, ensuring a seamless and satisfying experience for all and giving you confidence in our future.”

With the launch of this service, Kia India aims to introduce transparency and ease into the car-switching process. This move aligns with the company’s efforts to provide best-in-class services to existing and potential customers. Additionally, it is expected to enhance customer engagement and help maintain Kia’s position as a trusted car manufacturer in the country.